Terms of service

Suitebriar Terms of Service

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These Terms of Service (“Terms”) govern your use of Suitebriar, Inc.’s (“Suitebriar,” “we,” “us,” or “our”) products, services, websites, portals, and online stores. By purchasing, accessing, or using our services, you (“Customer” or “you”) agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

1. Scope of Services

Suitebriar is an authorized Google Cloud and Google Workspace reseller, and provides related professional services, managed services, and software tools (including the Suitebriar Client Portal). We also sell products and services through our e-commerce store. Specific products, pricing, and terms may be set forth in one or more order forms, statements of work, or online purchase confirmations, each of which is incorporated into these Terms.

 

 

2. Account & Portal Access

  • Access to the Suitebriar Client Portal is limited to authorized users and subject to Google authentication requirements.

  • You are responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account.

  • Suitebriar may suspend or terminate access for unpaid invoices, security concerns, or violation of these Terms.

 

 

4. E-Commerce Store Purchases

  • Products sold through Suitebriar’s online store (powered by Shopify) are subject to availability.

  • Prices are listed in U.S. dollars and may change without notice.

  • All sales are final

  • Digital goods, licenses, or cloud credits are non-returnable once delivered.

 

 

5. Third-Party Products & Services

  • Google Workspace, Google Cloud Platform, and other third-party products are subject to their licensors’ terms (e.g., Google Workspace Terms; Google Cloud Platform Terms) .

  • By purchasing or using such products, you agree to be bound by those third-party terms.

  • Suitebriar is not responsible for the acts or omissions of third-party providers.

 

 

6. Intellectual Property

  • Suitebriar retains all rights in its proprietary tools, materials, software, and documentation (“Suitebriar Materials”).

  • Customer is granted only a limited, non-transferable license to use Suitebriar Materials as necessary to receive the services.

  • Customer retains all rights in its own data.

 

 

7. Confidentiality

Both parties agree to maintain the confidentiality of non-public information disclosed in the course of business, consistent with industry standards. Exceptions apply for information that is public, independently developed, or lawfully obtained from third parties.

 

 

8. Data Protection & Security

  • Customer data remains Customer’s property.

  • Suitebriar will implement reasonable administrative, technical, and physical safeguards to protect data, but you are responsible for maintaining backups and complying with your organization’s security policies.

  • Use of Google APIs through the Suitebriar Client Portal may require certain authorizations (e.g., email, Drive, and admin directory scopes).

 

 

9. Indemnification

Customer agrees to indemnify, defend, and hold harmless Suitebriar, its affiliates, and their respective officers, directors, employees, agents, contractors, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  1. Customer’s breach of these Terms or any applicable third-party terms;

  2. Customer’s misuse of the products or services; or

  3. Customer’s violation of applicable laws or third-party rights.

Suitebriar reserves the right to assume the exclusive defense and control of any indemnified matter, in which case Customer will cooperate fully.

 

 

10. Warranties & Disclaimers

  • Except as expressly stated, all products and services are provided “as is” and “as available” without warranties of any kind.

  • Suitebriar disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

 

 

11. Limitation of Liability

  • To the maximum extent permitted by law, Suitebriar’s aggregate liability arising out of or related to the services will not exceed the amounts paid by Customer in the six (6) months preceding the claim.

  • Neither party will be liable for indirect, incidental, consequential, or punitive damages, even if advised of the possibility.

 

 

12. Suspension & Termination

  • Suitebriar may suspend services for non-payment or violation of these Terms after written notice.

  • Either party may terminate for material breach not cured within 30 days (10 days for payment breach).

  • Certain provisions (e.g., payment obligations, confidentiality, indemnification, limitation of liability) will survive termination.

 

 

13. Governing Law & Disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflicts of law. The parties consent to exclusive jurisdiction of the state and federal courts located in Fairfax County, Virginia.

 

 

14. Marketing Reference

Customer agrees that Suitebriar may reference Customer’s name and logo in sales presentations, marketing materials, and customer lists.

 

 

15. Entire Agreement

These Terms, together with any policies referenced herein, constitute the entire agreement between the parties and supersede all prior discussions.